Theatre Breaks' Quality Management Statement

Theatre Breaks Ltd is committed to the supply and sale of quality theatre packages, designed solely with the guests’ requirements in mind.

Theatre Breaks Ltd aims to deliver a high quality service which demonstrates the highest standards of professionalism in accordance with all requirements of the Association of British Travel Agents (ABTA) and the Society of Ticket Agents and Retailers (STAR).

Theatre Breaks Ltd will operate in a spirit of complete candour with both suppliers and clients and will foster positive working relationships with both parties.

Our policy ensures that all work by the Theatre Breaks team, from initial enquiry to the completion of the break by the customer, is carried out in a manner that sets and maintains a high standard of service.

All activities carried out by Theatre Breaks Ltd, which may have an impact on guest services, are controlled and monitored to ensure that the highest standards are maintained, to satisfy our guests, and foster continual improvement.

Our objective is to achieve customer satisfaction: to succeed in providing a service of which we are proud and that accords with customer requirements.

To ensure these objectives are met, our procedures and practices, whether formally documented or otherwise, are constantly reviewed.

In all its undertakings, Theatre Breaks Ltd will remain dedicated to the encouragement of the public’s appreciation of travel, theatre and the performing arts.